Information We Collect
During checkout, Stripe collects the customer and delivery information needed to take payment and ship an order, including an email address and shipping details. If you contact us by email, we receive the information you choose to include in that message.
How We Use Information
We use checkout and contact information to process payment, fulfill and ship orders, provide customer support, and respond to your questions.
Service Providers
Stripe processes payments and checkout information. Supabase stores paid order records, including customer email and shipping address, so we can fulfill orders and provide support.
Essential Browser Storage
The site stores cart contents in your browser's essential local storage under the key reformer-cart so the cart can persist while you shop. The site does not require an account to place an order.
Retention
Paid order records are stored in Supabase. This site does not provide an automatic deletion schedule or a customer account deletion workflow. We retain order and contact information as needed for fulfillment, support, and recordkeeping. Contact us if you want to ask about information associated with your order.
Your Rights
You may contact us to ask what personal information we hold about you, request a correction, or request deletion where we are not required to retain the information. We will review each request against our need to complete orders and maintain required records.
Contact
For privacy questions or requests, email concierge@reformersanctuary.com.